Privacy Policy
Dawning Industries respects your privacy. This policy explains how we handle personal information when you visit our website, place an order or contact us.
Information we collect
We may collect your name, contact details, billing and delivery addresses, order history, payment transaction information and messages you send us.
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Our website may also collect technical information, including your IP address, browser type, device information and pages visited, through cookies and similar technologies.
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We collect information directly from you and, where relevant, from payment providers, delivery partners and website services.
How we use your information
We use personal information to process orders, arrange delivery, provide customer support, manage refunds and enquiries, maintain our website, prevent fraud and meet legal obligations.
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Where you have consented or the law otherwise permits, we may send product updates and promotional messages. You can unsubscribe using the link in those messages or contact us.
Who we share information with
We share relevant information with service providers involved in operating our business, including our website platform, payment processors, product suppliers, fulfilment partners, couriers and professional advisers.
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For products dispatched directly by suppliers, we may provide the supplier with the contact and delivery information needed to fulfil your order.
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We may also disclose information where required or authorised by law.
Overseas handling
Dawning Industries uses Wix to operate our website and AliExpress suppliers to fulfil certain orders. Personal information may therefore be transferred to, stored or processed outside Australia.
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Wix identifies possible data storage locations including the United States, Ireland, Israel, South Korea and Taiwan. AliExpress identifies Singapore as a data storage location for platform users in Australia. Order information may also be handled by sellers, fulfilment providers and delivery partners in the countries where they operate, including your delivery destination.
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Information shared for fulfilment may include your name, delivery address, contact details and the items ordered. The locations involved depend on the supplier and services used for your order.
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Where applicable, we take reasonable steps required by law to protect personal information disclosed overseas. Overseas handling does not remove protections available under applicable privacy law.
Cookies and website analytics
Our website is hosted on Wix, which uses cookies and similar technologies to operate the website, support shopping and account features, maintain security and monitor platform performance.
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Information collected through these technologies may include your IP address, browser and device information, and interactions with the website. This information supports website operation and helps us understand and improve the visitor experience.
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You can manage or delete cookies through your browser settings. Blocking some cookies may affect features such as signing in or using the shopping cart. Where a cookie preference panel is available, you can also use it to manage non-essential cookies.
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If we introduce additional analytics or advertising services, we will update this policy to identify those services, explain their purposes and provide relevant privacy choices. Where required by law, we will obtain consent before activating non-essential tracking.
Storage and security
We take reasonable steps to protect personal information against misuse, loss and unauthorised access, alteration or disclosure.
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We retain information for as long as needed for the purposes described in this policy, including applicable recordkeeping requirements. When it is no longer required, we take reasonable steps to delete or de-identify it.
Access, corrections and complaints
Contact us to request access to, or correction of, your personal information, or to raise a privacy concern. We may need to verify your identity before responding.
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We will investigate complaints and explain our response within a reasonable period. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner where it has jurisdiction, or another relevant privacy regulator.
Privacy Policy updates
We may update this policy as our business or services change. The current version will appear on this page with its updated date.
Last updated: 06 September 2026